Last updated: 11/02/26
This Privacy Policy explains how uheat services (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or use uheatservices.co.uk.
We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
uheat services operates uheatservices.co.uk and provides heating and related services within the United Kingdom.
For the purposes of data protection law, uheat services is the “data controller” of your personal data.
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: info@uheatservices.co.uk
Phone: 01257 542300
We may collect, use, store and transfer the following personal data:
Full name
Email address
Telephone number
Property address
Details about the services you request
Records of correspondence (emails, calls, messages)
Technical data such as IP address, browser type, device type and website usage data
We do not intentionally collect sensitive personal data.
We collect personal data when:
You complete a contact form on uheatservices.co.uk
You request a quote or book a service
You contact us by phone or email
You interact with our website (through cookies and analytics tools)
Under UK GDPR, we rely on the following lawful bases:
Contract – where processing is necessary to provide a quote or carry out agreed services
Legitimate Interests – to manage our business operations and improve our services
Legal Obligation – to comply with legal or regulatory requirements
Consent – where you have given clear permission (for example, accepting cookies)
We use your personal data to:
Respond to enquiries
Provide quotations
Carry out heating and related services
Arrange appointments
Maintain business records
Improve our website
Comply with legal and regulatory requirements
We do not sell or rent your personal data to third parties.
We may share your data with:
Subcontractors or engineers working on our behalf
Accountants, insurers, or legal advisers
IT service providers (such as website hosting providers)
HM Revenue & Customs (HMRC) or other authorities where required by law
All third parties are required to respect the security of your personal data and to process it lawfully.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and tax requirements in the United Kingdom.
uheat services takes appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data (in certain circumstances)
Object to processing
Request restriction of processing
Request transfer of your data to another organisation
To exercise your rights, please contact us using the details above.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
uheatservices.co.uk may use cookies to improve user experience and analyse website traffic.
Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings.
If we use analytics tools (such as Google Analytics), they may collect anonymised data about how visitors use the website.
Where required, we will request your consent before placing non-essential cookies on your device.
uheatservices.co.uk may contain links to external websites. We are not responsible for the privacy policies or content of third-party websites.
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.